Enhancing Security for High-Value Outdoor Assets with Elite Interactive Solutions and SightLogix

How Smart Thermal Security Enables Early and Accurate Detection to Prevent Crime

Large Residence Protected by SightSensors
Large Residence Protected by SightSensors

Elite Interactive Solutions, a leading remote video guarding service provider, has partnered with SightLogix to provide unparalleled perimeter security for high-value outdoor assets. By integrating SightLogix’s smart thermal SightSensor detection cameras into their comprehensive remote guarding services, Elite ensures that their customers’ properties remain safe from crime and vandalism, even in the most challenging conditions.

This case study explores how this combined solution offers superior protection for customers that need to stop crime and outdoor loss, delivering cost savings, and peace of mind.

Challenges in Protecting Outdoor Assets

For businesses with high-value assets located outdoors—such as high-end residences, multifamily housing, auto dealerships, shopping centers, and corporate and education campuses—security is a constant concern. These sites often face unique difficulties due to their large, open areas with long perimeters, often with low light, or no light at all.

Such environments are extremely difficult to secure using traditional security measures, such as visible cameras. While such systems work well for shorter, well-lit areas near the asset, they are often limited in their ability to provide comprehensive protection for larger perimeters. For an organization like Elite, where “never miss an intruder” is an overarching philosophy, a better solution was needed.

The Elite  Approach

Elite  sets itself apart from other security providers through a holistic approach that combines four pillars: technology; personnel; practices; and partnerships. High-performance technology, specialized personnel, and best-in-class practices are central to their success integrating  multiple technologies, custom designed for optimal performance based on the application needs.

Elite Interactive's State of the Art Command Center
Elite’s State of the Art Command Center

Elite’s state-of-the-art, UL-Listed SOCC in downtown Los Angeles is designed to withstand natural disasters like earthquakes. Staffed by highly trained personnel, many with military or law enforcement backgrounds, the center delivers real-time monitoring and rapid voice-down warnings within an average of seven seconds. This proactive approach has led to a 96% resolution rate for alerts, with only 4% requiring police involvement, who prioritize Elite’s calls due to their proven effectiveness.

Solving the Challenge: Why SightLogix?

Elite’s Comprehensive Solution for Asset Protection

To effectively protect the large, dark outdoor areas that represent their customer applications, Elite needed a solution that could deliver reliable detection without succumbing to the common pitfalls of false alarms and missed intrusions. Earlier trials with visible cameras and pan-tilt-zoom (PTZ) cameras showed limited detection ranges, short infrared illumination capabilities, and relied on visible-based AI that needed lighting for reliable performance. The result of their testing led to higher false alarm rates in the unlit, longer ranges that needed to be secured.

For this reason, Elite chose SightLogix’s smart thermal SightSensor cameras. These cameras are purpose-built for superior performance in challenging perimeters and large areas, offering extended detection ranges, enhanced infrared capabilities, and thermal-based AI, a perfect match for night and low-light situations.

With SightLogix thermal cameras, Elite’s customers achieve early and reliable detection under all conditions – at night, in bad light or bad weather – enabling proactive intervention with trespassers within seconds. This capability is crucial for effective crime prevention, which is the primary focus of their services.

SightLogix cameras offer several key advantages:

Extended Detection Ranges: Unlike standard cameras, which often have limited detection capabilities, SightLogix thermal cameras are purposely designed to detect over extensive areas, making them ideal for large outdoor sites with long perimeters.

Thermal Imaging: SightLogix’s edge-based thermal technology allows the cameras to detect intruders at all times, in all conditions – from complete darkness to bright sun, and harsh weather conditions, ensuring that detection is reliable regardless of environmental factors.

Thermal-based AI Nuisance Alarm Filtering: Once a likely intruder has been detected, the system applies AI in the thermal spectrum to confirm that the alarm is caused by a person rather than an animal, blowing tarp, or other distraction. By using thermal to classify the alarm, the system delivers outstanding reliability around the clock while vastly reducing false positives.

Dual-Verification: By combining thermal detection with HD color imaging, SightLogix cameras can compare the detection results from thermal visible and visible color in real-time, reducing false alarms even further and ensuring that only genuine threats are reported.

These features match well with Elite’s goal of providing seamless, effective security with a never-miss goal for their client even in the most challenging environments.

Real-World Application: Bolthouse Farms

A prime example of the effectiveness of this partnership can be seen in the deployment at Bolthouse Farms, a food products manufacturer. The site, located adjacent to a freeway underpass and a railroad track, had long been a target for trespassers and thieves. Traditional security measures, including human guards, had proven ineffective, as criminals would simply wait for the guards to leave before making their move.

Real-time Intruder Alerts for Immediate Response and Crime Prevention

With the installation of SightLogix’s smart thermal cameras, Elite was able to transform the security landscape at Bolthouse Farms. In the first two months alone, the system detected and prevented 12 potential crimes, leading to one arrest. This marked a significant improvement over previous security efforts and demonstrated the power of combining Elite’s remote guarding services with SightLogix’s advanced thermal imaging technology.

Key factors contributing to their success include:

Tailored Design: Each system is custom-designed based on the site’s specific needs, with a thorough assessment that includes an in-person forensic analysis of past and potential breach points, ensuring the system is optimized for the location’s unique challenges.

Advanced Planning Tools: SightLogix offers a web-based SightSurvey Design Tool, which is used to select the most suitable SightLogix camera based on detection distance and blind spot coverage, ensuring optimal performance.

False Alarm Reduction: These tailored, well-planned measures significantly reduce false alarms, leading to more reliable alerts and a focused approach to crime prevention.

With SightLogix thermal cameras, Elite’s customers achieve early and reliable detection, enabling proactive intervention with trespassers within seconds, before any crime can be committed. This capability is crucial for effective theft prevention, which is the primary focus of their customers.

Benefits for End Users

For businesses with high-value outdoor assets, the combined solution offered by Elite and SightLogix provides several key benefits:

Enhanced Security: With SightLogix’s advanced detection technology, businesses can achieve around-the-clock protection for their assets, regardless of lighting conditions or weather. This reduces the risk of theft and vandalism, safeguarding valuable property.

Cost Efficiency: The precise detection capabilities of SightLogix cameras reduce the need for multiple cameras and minimize false alarms, lowering both installation and operational costs.

Peace of Mind: Business owners and security managers can focus on their core operations, knowing that their outdoor assets are protected by a system designed to excel in the most challenging environments.

Conclusion

The partnership between Elite and SightLogix represents a significant advancement in outdoor security, particularly for sites with high-value assets and challenging conditions. By integrating SightLogix’s smart thermal cameras into their remote video guarding services, Elite has been able to offer a solution that not only enhances security effectiveness but also reduces costs for their clients. For other security dealers and integrators, this case study highlights the potential of combining advanced thermal technology with expert monitoring and design to protect outdoor assets more effectively.

As the security landscape continues to evolve, the demand for reliable, proactive solutions will only grow. The success of Elite and SightLogix in protecting sites like Bolthouse Farms serves as a compelling example of how cutting-edge technology can meet this demand, offering both security providers and end users a superior way to safeguard their assets.

About Elite Interactive Solutions

Established in 2007, Los Angeles-based Elite Interactive Solutions is a remote guarding pioneer and leader in offering security solutions that provide clients with dramatically more effective security at greatly reduced costs when compared to traditional guard services. The proprietary combination of systems and processes helps clients avoid losses and set new standards in crime prevention. Elite was named The Monitoring Association’s 2024 Monitoring Technology Marvel Award winner and is ranked No. 31 in the SDM 100. Visit https://www.eliteisi.com.

Have Questions?

The team at SightLogix has a long and successful history helping organizations turn SightLogix’s smart thermal camera systems into practical solutions.



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